Cloud Support

Service Definition

Jadu Digital Platform Central and Galaxies Themes

Jadu is on a mission to become the world's most accessible digital platform.

Our documents are presented in an open format to ensure the content is accessible to everyone.

Contents

Introduction	4

Services Offered	4

Benefits	4

About Jadu	5

Our Team	5

The Way of Jadu	5

Some of our customers	6

Working in partnership	6

Accreditations	6

Social Value	7

Our List of G-Cloud Services	8

How to Obtain Further Information	10

Introduction

Jadu Themes provide a foundation for building stunning, WCAG 2.2 AA compliant websites. Crafted by expert designers with a range of beautiful, functional and versatile widgets to select from, themes reduce the time needed for a design process for faster delivery, supported by our experienced project managers.

Jadu widgets are easy-to-use and pre-configured homepage items made to enhance and tailor your chosen theme. Jadu Digital Platform and Jadu Central include a suite of Standard Widgets as well as a raft of our expertly designed catalog widgets*, both designed to extend your chosen theme design.

Widgets are available to customise your theme and can significantly enhance your design, allowing for a personalised approach to your website.

Examples of our Jadu Themes can be found here:

Overview | Nova theme | Helia theme | Vega theme

Note: Move your cursor to the middle right of the screen and an arrow will appear to help navigate through the pages.

Design Services for Themes
Digital Platform Lite (MyAccount, Jadu Connect, Central Forms and Paybridge, using Classic Theme)
Classic Theme (standard widgets only)
Premium Theme (standard widgets + 2 catalog widgets)
Enhanced Theme (standard widgets + 4 catalog widgets)

*Catalog widgets are pre-developed website components used in design and creation of landing pages

Services Offered

WCAG 2.2 AA compliant by default.

Range of design options to suit various needs and preferences.

Designed with intuitive navigation and layout for enhanced user experience.

Choice of colours, fonts and widgets to suit your needs.

Responsive to ensure an optimal experience across different devices.

Pre-built templates and layouts expedite delivery and reduce design cost.

Available for main websites and Jadu Galaxies microsites.

Includes project management services for smooth implementation and support.

Offers a range of widgets for flexibility and enhanced functionality.

Crafted by experienced Jadu designers for a beautiful, professional result.

Benefits

Built-in WCAG 2.1 AA compliance ensures inclusivity for all users.

Range of options to suit diverse website needs and preferences.

Easy for administrators to manage and update content.

Ensures a cohesive look and feel across all web pages.

Ready-to-use templates streamline the website development process.

Professionally crafted themes provide contemporary aesthetics to enhance brand image.

Responsive by default for optimal viewing experience.

Smooth implementation supported by project managers.

Suitable for websites of all sizes, accommodating growth and expansion.

Optimized for speed and performance, enhancing user experience.

About Jadu

Jadu helps organisations around the world build the best possible connections to their customers and constituents via our low-code, easy-to-use platform, and multi-award-winning design team. At Jadu, as well as building amazing products, we have a team of highly experienced consultants who collaborate with our customers to design and implement innovative and accessible digital services that transform their organisations.

Our Team

Jadu was founded in 2001 by Suraj Kika, who today serves as Group Chief Executive Officer. He was soon joined by our Vice President of Engineering, Andy Perkins and Head of Brand and Filmmaker, Lee Pilmore. Today, we’re a distributed team with people and customers all over the world, providing a wide range of innovative products and transformative services.

We were founded with the ambition to ‘Provide the tools to organise information across the enterprise and make it accessible to humans and machines' with accessibility sewn into the fabric of everything we do.

Jadu is now on a mission to become the World's most accessible digital platform.

The Way of Jadu

We believe that the tools we make should be beautiful, accessible to the highest quality and loved by the people that use them. Our services are designed to enable our customers and partners to maximise the value of their investment, transform their organisations and deliver innovative, accessible digital services.

We are committed to our people, our culture and our values. "Conduct honest business" is our first directive. It's policy at Jadu to be honest about our business relationships - our customers are our partners, which means transparency and trust.

Jadu is passionate about everything we do and with innovation and creativity at our centre, we love to delight and amaze each other and our customers.

Some of our customers

Jadu is proud to help Local Government and Higher Education organisations all over the world to deliver outstanding digital experiences.

Working in partnership

At Jadu we work in partnership with our customers with a focus on collaboration, co-production and knowledge transfer. Our work is guided by our Prime Directives, which are our core values.

We bring highly skilled teams and agile delivery models, emphasising continuous learning, accessibility and innovation in digital transformation. Wherever possible we blend customer and consultant teams and prioritise upskilling to avoid dependency.

Our approach ensures effective partnerships, sharing best practice and delivering tangible benefits to our customers.

Accreditations

Jadu is accredited with ISO 27001 for information security and has a robust organisation-wide Information Security Management System. The ISO 27001 accreditation is subject to continuous review and a programme of both internal and external audits to ensure on-going compliance.

Jadu also has Cyber Essentials accreditation which is audited annually which includes our hosting service delivery within the defined scope of this certification.

Jadu is also accredited to ISO 9001 in terms of quality management.

We are always looking to improve adherence to other security standards / certifications and as such standards evolve, so please contact us if any of the standards you are looking for are not mentioned in this listing and we will be able to confirm details with you.

Social Value

Jadu is dedicated to giving back to the community, including involvement in environmental initiatives, promoting team wellbeing and supporting local and global charities.

You can find some of our most recent activities below:

Initiative	Description
Supporting those in need	For Christmas 2023, we sent a donation to FareShare UK. This was to deliver approximately 28 meals per Jadu team member to help feed vulnerable people and those who need a meal the most during the holiday season. In total, it was approximately 2,240 meals that went out to communities! We regularly sponsor our team and our customers in fundraising efforts for charities.
Digital inclusion	We're pleased to have sponsored the Deque Systems Axecon event this year as Community Sponsors. Axe-con is the world’s largest digital accessibility conference that welcomes developers, designers, business users, and accessibility professionals of all experience levels to an accessibility conference focused on building, testing, and maintaining accessible digital experiences. As a Community Sponsor, we made a donation that was equally split between to Black Girls Code, NV Access Limited and the Disability Visibility Project.
Mental Health & Wellbeing	The mental health and wellbeing of our team is of paramount importance to us. We've invested in Mental Health First Aid Training for some of our team members to be on hand should someone need support. We also provide the option for our team, when needed, to receive therapy from Wellbeing Therapy Solutions. We have previously and will continue to support Mind Mental Health Charity.
Fighting Cancer	At Jadu, cancer is a subject very close to our hearts, and it's probably very close to yours too. 1 in 2 people are expected to get the diagnosis during their lifetime. Those odds are far too high. From November 2021 to March 2023, the Jadu team undertook different tasks and activities to help raise funds for Cancer Research UK, including running a tough mudder and rowing one million miles, to name a few activities. We are committed to continuing our efforts to support cancer charities all over the world.

Our List of G-Cloud Services

Lot Number	Listing
Lot 1 – Cloud Hosting	Cloud Hosting
Lot 2 – Cloud Software	Jadu Digital Platform
Lot 2 – Cloud Software	Jadu Digital Platform Lite
Lot 2 – Cloud Software	Jadu Central
Lot 2 – Cloud Software	Lot 2 Jadu Central Lite
Lot 2 – Cloud Software	Lot 2 Digital Platform by Jadu (Renewals)
Lot 3 – Cloud Support	Jadu Health Check
Lot 3 – Cloud Support	Jadu Innovation & Solution Design
Lot 3 – Cloud Support	Jadu Discovery, Prioritisation & Planning
Lot 3 – Cloud Support	Jadu Digital Service Design & Delivery
Lot 3 – Cloud Support	Jadu Digital Services Training
Lot 3 – Cloud Support	Jadu Digital Platform Acceleration Services
Lot 3 – Cloud Support	Jadu Sprint Zero
Lot 3 – Cloud Support	Data Analytics and Business Intelligence
Lot 3 – Cloud Support	IT Governance and Compliance
Lot 3 – Cloud Support	Change Management and Training
Lot 3 – Cloud Support	CRM Strategy and Implementation
Lot 3 – Cloud Support	Digital Transformation Consulting
Lot 3 – Cloud Support	Innovation Workshops and Ideation Session
Lot 3 – Cloud Support	Process Automation and Efficiency
Lot 3 – Cloud Support	Service Design
Lot 3 – Cloud Support	Technology Road mapping and Advisory
Lot 3 – Cloud Support	Digital, Data and Technology Services Review
Lot 3 – Cloud Support	Digital Service Improvement Review
Lot 3 – Cloud Support	Digital Transformation Discovery and Roadmap
Lot 3 – Cloud Support	Digital Strategy and Roadmap
Lot 3 – Cloud Support	Digital Operating Model and Roadmap
Lot 3 – Cloud Support	Digital Applications Rationalisation
Lot 3 – Cloud Support	Digital Architecture and Roadmap
Lot 3 – Cloud Support	Digital Transformation Training
Lot 3 – Cloud Support	Digital Services Design and Delivery
Lot 3 – Cloud Support	Digital Strategy Evaluation
Lot 3 – Cloud Support	Digital Transformation Assessment
Lot 3 – Cloud Support	Digital Maturity Assessment
Lot 3 – Cloud Support	Jadu Digital Platform Central and Galaxies Themes
Lot 3 – Cloud Support	Jadu Digital Platform Creative Design Services
Lot 3 – Cloud Support	Jadu Digital Platform Custom Software Development Services
Lot 3 – Cloud Support	Jadu Digital Platform Custom Software Development Services - Rapid Scoping Workshop
Lot 3 – Cloud Support	Jadu Digital Platform - Integration Services
Lot 3 – Cloud Support	Jadu Digital Platform Integration Services - Rapid Scoping Service
Lot 3 – Cloud Support	Jadu Content Design Services
Lot 3 – Cloud Support	Jadu Digital Platform Training
Lot 3 – Cloud Support	Jadu Digital Platform Professional Developer Service Bundle
Lot 3 – Cloud Support	Jadu Accessibility Services
Lot 3 – Cloud Support	Jadu Accessibility Audits
Lot 3 – Cloud Support	Cloud Support & Platform Management (existing licence holders)
Lot 3 – Cloud Support	Project & Programme Management
Lot 3 – Cloud Support	Jadu Digital Professional Services

How to Obtain Further Information

For further information, please refer to our website www.jadu.net, email us at info@jadu.net or contact us on 0116 222 7242.

Jadu Starbase Dock 2204 75 Exploration Drive Space City, Leicester, LE4 5NU Telephone: 0116 222 7242 Email: sales@jadu.net Website: www.jadu.net